Electronic patient record system launches for SCAS’ private provider partners

The Scribe system features an intuitive user interface which accurately models the layout of the existing SCAS paper form.

South Central Ambulance Service NHS Foundation Trust (SCAS) and Doc-works, a systems integration and software specialist company based in Buckinghamshire, have announced the launch of an integrated electronic patient record (ePCR) system to all of SCAS’ approved private providers.

The first private provider to go live with the new ePCR system is Jigsaw Medical Services who will be equipping all of its vehicles with the Scribe Electronic Patient Clinical Record solution (ePCR) from Doc-works, following a successful pilot with SCAS.

The rollout enables Jigsaw, one of the UK’s leading medical services providers, to keep up with increasing call volumes and significantly improve the care and treatment received by patients in their region. The Scribe system will be used by Jigsaw ambulance crews to complete patient records electronically using a ruggedised mobile tablet.

The introduction of this innovative system will also help Jigsaw reduce the company’s carbon footprint as the Base Operations Managers will no longer spend up to 16 hours on the road delivering the paper versions of the patient records that the ePCR system replaces.

With an intuitive user interface, which accurately models the layout of the existing SCAS paper form, Scribe has been designed in consultation with ambulance crews to help them capture real-time clinical information and provide them with better data, better reports, better audits and ultimately better patient care.

Vince Almond, Private Provider Manager at SCAS, said, “There are a number of benefits from implementing Scribe ePCR, not least the ability for clinicians to view a patient’s medical record when and where they need it. The new system should bring benefits for patients and staff, as well as ambulance, hospital and other organisations as a whole.”

The new system allows Jigsaw ambulance crews to provide a prompt transfer of patient care to hospitals and other health organisations, improve the security of patient records, create more legible records saving on paper and time, and increase data accuracy.

Jigsaw ambulance’s ePCR project has been developed with Doc-works, an expert in ambulance software with considerable experience and knowledge in the processes, documents (paper and electronic), and audit requirements needed for compliance and reporting to staff, managers, CQC and commissioners.

Barry Clark, Director at Doc-works, said, “We have utilised our 10 plus years NHS software experience to create an ePCR system that is accurate, intuitive and provides a paramedic with everything they need when responding to a time critical incident. We have worked extremely closely with SCAS to help them provide the best possible patient care, with an ePCR system that improves the quality of their services and patients’ experiences due to their ability to now be able to securely hold patient data, share timely information with other healthcare providers and facilitate a seamless hospital handover experience.”

The Doc-works ePCR back-end system uses standard Windows server technologies and client applications can run on iOS devices, both iPad and iPhone, in addition to Android devices such as Samsung Galaxy tablets.

Following the launch of the new system with Jigsaw, a scheduled rollout plan is now in place to ensure all SCAS’ private provider partners will have access to the new Doc-works ePCR system.