Cloud-based CRM platform supports secure online access to College of Policing’s knowledge, training and standards

Collaboration between ProTech and Sungard Availability Services (Sungard AS) has met the requirements of the College of Policing for a highly secure cloud-based CRM solution, which captures and stores data for the college to support the dissemination of its knowledge, training and standards to more than 300,000 police officers and police staff across the UK. As… Read more »

Advanced Mobile Location soon to be available on iPhone

Accurate caller location in case of an emergency is one of the most significant pieces of information an emergency call-taker can use. Caller location can be detrimental for the safety of the public in many ways – the decision on which emergency resource is dispatched, the quickest route to get to the incident, and so… Read more »

Rosenbauer UK supplies NATO with fire trucks sent to Afghanistan

Rosenbauer UK has supplied NATO with two fire appliances, which touched down in Afghanistan earlier this month. With a mission to provide effective security and safety across the country, NATO signed the £1.1m contract in November 2017. The two 6×6 Panther fire trucks have now been delivered and were transported to Kabul’s Hamid Karzai International… Read more »

Norfolk fire station home to new ambulance response post

A new ambulance response post has opened in Great Yarmouth, Norfolk thanks to a partnership with the county’s fire and rescue service. Staff from the East of England Ambulance Service NHS Trust (EEAST) have begun responding from the Norfolk Fire and Rescue Service base in Friars Lane, Great Yarmouth. The ambulance service will have a… Read more »

Cleveland Fire Brigade launches new water rescue unit

Cleveland firefighters are equipped to tackle flooding incidents throughout the UK with the launch of a new water rescue unit. The fully-fitted support vehicle includes a inflatable boat, 10 and five person rescue sleds, two inflatable walkways, decontamination spray units and first aid, which includes oxygen therapy. The unit has a capacity to carry out… Read more »

Virtual Reality first aid training now part of training courses in the UK

The London-based startup Dual Good Health has created a Virtual Reality application to be used in first aid courses in the UK. The application immerses trainees in a realistic training scenario where they have to perform emergency response actions in a virtual world. Virtual Reality grew at a steady pace during 2017. The AR/VR industry… Read more »

Glenn Askew takes the helm at Devon and Somerset Fire and Rescue Service

Devon and Somerset Fire and Rescue Service’s new Chief Fire Officer Glenn Askew is focused upon reform and modernisation and his goal is for the communities of Devon and Somerset to receive the best, most efficient and effective fire and rescue service, ultimately keeping people safe and saving lives. Having started his fire and rescue… Read more »

Women of the Year Awards pay tribute to emergency and medical services

The 2017 Women of the Year Awards have paid tribute to emergency response teams, both in the UK and abroad. Women of the Year President Sandi Toksvig hosted an awards ceremony and lunch for a group of 400 specially invited women, all honoured as a ‘2017 Woman of Achievement;’ who were selected for their resilience,… Read more »

West Yorkshire Police stand with FRS colleagues against attacks on crews

West Yorkshire Police (WYP) is standing shoulder to shoulder with West Yorkshire Fire and Rescue Service (WYFRS) in a commitment to stopping attacks on firefighters and taking every action possible to catch those responsible for such mindless behaviour. During November, police began to trial training days with firefighters on recognising the signs of public order… Read more »