Fleet management expert, Rivus, has been awarded multiple maintenance and repair contracts for the Metropolitan Police Service from 1 November 2023. Following a rigorous, multi-lot, competitive tender process, which began in February 2022, Rivus has been appointed to take care of the capital’s fleet for a period of up to 10 years.
With over 43,000 officers and staff, the Met is the UK’s largest police force. It has over 5,200 fleet assets on the roads in Greater London, travelling 52 million miles each year.
Met police vehicles are under significantly more stress and strain than the average vehicle on the roads of London and require specialist fleet expertise to keep it capable, responsive, and safe. During the new partnership, Rivus will manage the fleet maintenance and repair of 3,700 emergency response, support and general-purpose vehicles.
Interim CEO of Rivus. Victoria Knight said, “We have earned a reputation in our industry as the experts in managing the UK’s most critical fleets, and there is no fleet more critical than the Met Police. This is an exciting new chapter for Rivus, as we continue to accelerate growth, drive innovation, and deliver a financially healthy business for the future, demonstrating that Rivus is the only fleet partner our customers ever need.”
After 20 years with the same supplier, the Met had ambitions to move from a single supplier to a multi-supplier model, with the services split across six service area requirements covering service maintenance and repair, accident management, vehicle collection and delivery, and a comprehensive service management IT platform.
The Met and Rivus have now entered a joint delivery transition period with the current supplier, with Rivus service delivery and contract ownership commencing on 1st November 2023. Between now and then, Rivus will work with the current supplier and the Met Police fleet team to ensure a seamless operational transition that keeps the fleet moving throughout.
Photo credit: Rivus.