The partnership is a 12-month pilot which will see four Community Wellbeing Officers work across Cambridgeshire responding to calls from people who have fallen.
The Community Wellbeing Officers completed a three-week emergency responder training with EEAST to learn the skills required for their role.
Falls can account for up to 20% of the ambulance service’s calls and although some patients will require hospital treatment, many simply need to be helped to their feet and checked over to make sure they are safe to be left at home. Currently, if a person falls at home and has no injuries, they could have a long wait for an ambulance to become available.
The new partnership aims to free up ambulance crews to attend the most seriously ill people in Cambridgeshire and this new programme aims to send a Community Wellbeing Officer within an hour of the call.
“We are excited to be working in partnership with East of England Ambulance Service Trust to introduce community wellbeing officers.
“The collaboration will help to save lives, enhance patient experience and subsequently improve community welfare. When they are not responding to calls, the community wellbeing officers will be visiting homes of the most vulnerable people in our communities to help them stay safe from fire and other risks such as slips and falls.
“We are looking forward to seeing the positive impact of this new partnership over the coming months.”Cambridgeshire Fire Service Station Commander Scott Fretwell, Community Risk Manager.
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