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In a seven year deal announced this week, NEC Software Solutions will deliver a new hosted Command, Control and Integrated Communication System for Humberside Fire and Rescue Service.
Due to be rolled out by early 2026, the move to NEC will see staff given the latest tools and real-time information they need to quickly dispatch fire appliances to incidents based on their proximity and capability, ensuring fast and effective responses to emergencies.
The fully integrated, cloud-based system will provide Humberside Fire and Rescue Service users with the latest in control room solutions, increased user functionality and an improved user interface. The cloud-based system will also enable improved collaboration with other fire services that choose to adopt the same technology.
“This is a major milestone in advancing our Control Room capabilities, ensuring that we remain at the cutting edge of Fire Control technology. The commitment and dedication of colleagues has been instrumental in reaching this stage. We are excited to see the positive impact these new features, like 999Eye and the Mobilising App, will have on both our communities and our staff.”
Phil Shillito, Chief Fire Officer, Humberside Fire and Rescue Service.
Hosted in NEC data centres, the system will be accessible from Humberside’s control room locations to provide resilience and will also include a live video streaming facility and a mobile application for use by officers.
The industry will once again be gathering at the NEC, Birmingham for The Emergency Services Show, co located with The Emergency Tech Show on 18-19 September, check out the full exhibitor list here. You can find NEC Software Solutions in Hall 4, stand E40.