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Home > Frontline > Met launches new platform for Londoners to hear about neighbourhood policing
Frontline 25 June 2025

Met launches new platform for Londoners to hear about neighbourhood policing

Caitlin Barr25 June 2025No Comments2 Mins Read

A new way for Londoners to receive updates directly from local officers is being rolled out as part of the Met’s focus on neighbourhood policing.

Officers will use Met Engage to provide their communities with crime prevention advice, information about local events and meetings, updates on ongoing incidents and investigations, and information about successful outcomes and operations.

Neighbourhood policing is at the forefront of the Met’s work to deliver more trust, less crime and high standards. Communities have told the force they want to be more connected to their local policing teams and the Met is asking people to sign-up for Met Engage here.

People who sign up to the email service will be asked to complete a survey, where they’ll be able to select where they live and choose the type of alerts they’d like to be informed about. This means the messages they receive will be specifically tailored to them.

“Met Engage is about having a two-way conversation. It’s a way for people to stay informed with precise local updates, to tell us what is most important to them and to challenge misinformation. It’s about shaping policing together and I would encourage everyone to sign-up.”

Met Commissioner Sir Mark Rowley

Met Engage is part-funded by City Hall, and provided by VISAV Limited, a company that has produced similar products for other police forces across the UK.

While Met Engage will provide opportunities for the public to highlight issues, it is not a crime reporting tool and will not replace all the existing methods of reporting crime including the Met website, calling 101 or 999 in an emergency.

“I am pleased to see the launch of Met Engage. Both the Mayor and I have been clear that neighbourhood policing is the bedrock of safer communities. By providing an easy way for Londoners to stay in touch with their local neighbourhood police teams, the Met are able to better respond to the needs of our communities.”

Deputy Mayor for Policing and Crime, Kaya Comer-Schwartz

Neighbourhood Policing Week takes place from 23 – 29 June. You can attend sessions run by the College of Policing here.

To read more articles like this, check out our Frontline channel.

Community engagement Met Police Neighbourhood Policing VISAV Limited
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Caitlin Barr

Caitlin Barr

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Caitlin looks after our digital campaigns, as well as managing the technology behind all our webinars and is also working on editorial.

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