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Home > Frontline > New video highlights complex journey of a 999 call
Frontline 26 June 2025

New video highlights complex journey of a 999 call

James Devonshire26 June 2025Updated:26 June 2025No Comments1 Min Read
Image credit: Cambridgeshire Constabulary.

Cambridgeshire Constabulary has released a new video outlining the complex chain of events associated with 999 calls, from the calm voice in the control room, to officers responding on the ground.

#BehindThe999 – The Journey of a 999 Call provides a behind the scenes look at just one of the hundreds of emergency calls Cambridgeshire Constabulary receives every day, behind each of which is a team of officers and staff working together to deliver a single, united response.

While every 999 call is different, the end goal of protecting the public’s safety stays the same, with each case carefully reviewed and prioritised based on urgency, risk and the resources available.

Watch the video and discover what really happens #BehindThe999:


To read similar articles, check out our Frontline channel

999 Cambridgeshire Constabulary emergency call handling Frontline Police
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James Devonshire, News Editor of the Emergency Services Times

James Devonshire

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James is the News Editor at Emergency Services Times. He is primarily responsible for looking after the Daily Digest and keeping the website fresh with the latest blue light sector stories.

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