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Hertfordshire Fire and Rescue Service has launched a trial of body-worn cameras in response to a sharp rise in abuse directed at firefighters and support staff.
Between 1 April 2024 and 31 March 2025, the service recorded 22 reports of violent incidents, including verbal and physical abuse. This is up from 12 incidents the previous year, an increase of 83 per cent.
As part of the trial, body-worn cameras have been issued to crews at Hemel Hempstead and Stevenage fire stations, as well as to prevention officers across the county and the business fire safety team. The service plans to roll out the cameras across all Hertfordshire fire stations by early 2026.
In addition to acting as a deterrent, the cameras will be used to support post-incident reviews, provide evidence for investigations, capture decision-making during critical incidents and inform learning and development across the organisation.
“The safety and wellbeing of our firefighters and support staff is our highest priority. The introduction of body-worn cameras is a positive step to protect them from harassment and abuse, which is sadly on the rise and completely unacceptable.
“Stop and think. The people you are abusing today could be the ones pulling you from your burning home tomorrow. This equipment will help us improve safety, strengthen operational response and support investigations, ensuring we continue to deliver the best possible service to our communities.”
Alex Woodman, Chief Fire Officer, Hertfordshire Fire and Rescue Service.
The move follows recommendations from the National Fire Chiefs Council, amid a national increase in abuse towards fire crews. It also reflects lessons from the Manchester Arena Inquiry, which highlighted the importance of capturing decision-making and vital footage to support post-incident investigations.
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