ICT

The role of voice in an emergency

Words: Richard Stevenson, CEO, Red Box The majority of emergency responses start with a phone call, and capturing those conversations has always been critical to assist with operations, for investigative purposes and to meet legal obligations. For dispatch workers on the front line at risk of stress-related mental health issues resulting from higher call volumes… Read more »

London’s Air Ambulance Charity has built its own app that saves time – and helps its medics save lives

Medics at London’s Air Ambulance Charity only deal in life and death situations. Their helicopter and rapid response cars take an advanced trauma team to patients in the capital needing emergency medical treatment and who are unlikely to survive the journey to hospital. London’s Air Ambulance brings the hospital to the scene to deliver urgent… Read more »

AI: emergency services’ best sidekick?

Digital transformation has brought important changes to public safety. Emerging technologies like Internet of Things (IoT) or big data proved that the sector can prosper in the age of disruption but what about Artificial Intelligence (AI) and Machine Learning (ML)? With more and more sectors leveraging AI on a mass scale, one thing is guaranteed:… Read more »

Why wearable technology is becoming critical for key workers

Words: Shachar Harari, Chief Business Officer & Head of Cardo Crew Wearable technology has been gaining steady traction for a decade or more, from biometric smartwatches and Bluetooth headsets, right through to experimental augmented reality products like Google Glass. While progress in the field has been slow and steady, there’s something about 2020 that has… Read more »

Holograms, tablets and Teams – Mid and West Wales Fire and Rescue Service is going digital

One the largest fire and rescue services in the UK is going digital, by using Microsoft Surface, M365 and Teams to help them respond to emergencies and train new recruits. Mid and West Wales Fire and Rescue Service, which looks after approximately 12,000sqkm of Wales, is giving officers Surface Go devices so they can view… Read more »

Hamad Medical adds command and control vehicle to its connected fleet

With The Emergency Services Show (ESS) postponed until April 2021, Emergency Services Times (EST)visited Excelerate Technology’s Tech Week event at its Cardiff HQ for a tour of the company’s latest incident command and control vehicle – developed for Hamad Medical Corporation, the principal public healthcare provider in Qatar – which would have formed the centrepiece… Read more »

Avon FRS and Airbus pioneer new Incident Command software

Avon Fire and Rescue Service (Avon FRS) and Airbus have pioneered new Incident Command software in response to Grenfell and service requirements. Developed in collaboration from the outset, SAFEcommand Incident Command software is the first step for Avon FRS in fully digitising the incident ground by bringing together operational information, mapping, GPS data, communications and… Read more »