ICT

Centrik helps West Midlands Police put the focus on policing

West Midlands Police has turned to Centrik to manage its complex drone programme, using the powerful operational management system to improve efficiency and help its officers ‘spend less time on administration and more time policing’. The West Midlands Police drone programme – working closely with the National Police Air Service (NPAS) – provides 24/7 unmanned… Read more »

Holograms, tablets and Teams – Mid and West Wales Fire and Rescue Service is going digital

One the largest fire and rescue services in the UK is going digital, by using Microsoft Surface, M365 and Teams to help them respond to emergencies and train new recruits. Mid and West Wales Fire and Rescue Service, which looks after approximately 12,000sqkm of Wales, is giving officers Surface Go devices so they can view… Read more »

Motorola Solutions delivers unrivalled versatility for frontline workers

Motorola Solutions is launching its next-generation Terrestrial Trunked Radio (TETRA) device: the smart and powerful MXP600, to meet the needs of public safety personnel today and well into the future. The lightweight yet highly rugged radio takes the proven capabilities of mission-critical voice communication to new levels and can collaborate with other solutions. “Frontline professionals… Read more »

Derbyshire Constabulary goes live with VR Taser training

Police officers at Derbyshire Constabulary are using a virtual reality (VR) platform to help train in the use of Taser devices. In a UK first, the kit sees officers placed in different scenarios using VR headsets. The Taser training team, based at the Constabulary’s headquarters in Ripley, is also carrying out a study in conjunction… Read more »

Assistive AI technology

Hexagon’s Safety & Infrastructure division has introduced HxGN OnCall® Dispatch | Smart Advisor, the industry’s first assistive artificial intelligence (AI) technology designed to help public safety agencies detect and respond to complex emergencies sooner. Using AI, advanced statistics and machine learning (ML), Smart Advisor mines operational data in real-time to fill blind spots and alert… Read more »

Capita’s software to support North Wales Fire and Rescue’s transition to ESN

Capita plc (Capita) has secured a five-year contract worth £788,000 to deliver an integrated communication control system to North Wales Fire and Rescue Service (NWFRS), to support its transition to the new Emergency Services Network (ESN). Capita’s DS3000 software solution will support NWFRS in transforming its control room operations and will maintain connectivity to both… Read more »

Hexagon introduces assistive AI technology for public safety agencies

Hexagon’s Safety & Infrastructure division has introduced HxGN OnCall® Dispatch | Smart Advisor, the industry’s first assistive artificial intelligence (AI) technology designed to help public safety agencies detect and respond to complex emergencies sooner. Using AI, advanced statistics and machine learning (ML), Smart Advisor mines operational data in real-time to fill blind spots and alert… Read more »

South Central Ambulance Service automates business processes with Turnkey Consulting

Risk management and cyber security consultancy Turnkey Consulting is to work with South Central Ambulance Service (SCAS) to automate some of its core business processes as the foundation trust looks to increase its operational efficiency and meet wider NHS policy requirements. A successful rollout could make this the blueprint for other NHS Trusts. The project… Read more »

Fully rugged tablet delivers seamless mobile performance

Getac has launched the next generation UX10-IP, a powerful fully rugged tablet built to thrive in the challenging, high pressure environments emergency medical services professionals operate in each day. The UX10-IP features fully sealed buttons and an ergonomic design that makes frequent cleaning fast and simple. This supports infection prevention, offering further peace of mind… Read more »

Capita integrates what3words into ControlWorks to support emergency services

Capita plc has integrated location finding app what3words into its ControlWorks solution to enable emergency services to respond to incidents when callers are unable to describe their exact location. This completes the integration of what3words into Capita’s control room solutions portfolio, enabling all clients globally to access this additional capability. Capita provides ControlWorks to a… Read more »