A revolutionary new mobile app and EE’s 4G network are helping London’s Air Ambulance save lives by reducing the time it takes to dispatch the charity’s advanced trauma teams by up to two minutes. Developed by mobile app developer Mubaloo and EE, the app increases emergency dispatch efficiency by automatically providing London’s Air Ambulance trauma teams with incident information via EE 4G to help them reach patients quicker than ever before.
The app, which runs on 4G tablets, has reduced the time it takes for London’s Air Ambulance to dispatch trauma teams, with rapid response cars now being dispatched in as little as 10 seconds with all crucial incident and navigation data in hand.
Details of the incident are now transmitted directly over 4G to trauma teams via the app, including incident information, navigation details with real-time flight and route data, allowing doctors and paramedics to focus on getting to the patients as quickly and safely as possible.
The creation of the customised app by Mubaloo is the latest development of a long running relationship between London’s Air Ambulance and EE. The two companies have been working together for 18 months, developing new ways of using 4G to boost efficiencies and helping to save the lives of Londoners and visitors to the capital.
Dr Gareth Grier, London’s Air Ambulance, said, “Out of the 5000 emergency calls that are received by the London Ambulance Service every day, we typically see six patients whose injuries are so critical that they need additional specialist treatment on-scene before they get to hospital. Even reducing the time we take to get to our patients by 10 seconds could, in some instances, mean the difference between life and death.”
EE and Mubaloo have developed the app for London’s Air Ambulance by studying and understanding the dispatch process in detail, including reviewing how data from 999 calls is processed, the on board requirements of the helicopter response team and the navigation challenges the London’s Air Ambulance road response teams face.
The app is the first of its kind in the world and further cements the reputation of London’s Air Ambulance as a leader at the forefront of innovation in pre-hospital medicine.
