MSA Bristol has secured a major new managed services contract with the UK’s largest fire and rescue service: Scottish Fire and Rescue Service.
MSA Bristol is a leading supplier of personal protective equipment (PPE) to firefighters across the globe. Its specialist, in-house managed services team is now responsible for the inspection, washing and repair of all structural, urban search and rescue and wildland PPE for Scottish Fire and Rescue Service’s 6660 firefighters, including fire coats, trousers, hoods and gloves.
As part of the contract, MSA Bristol regularly collects PPE from key fire and rescue service hubs, which are spread throughout Scotland. The PPE is then thoroughly cleaned, decontaminated and inspected for signs of damage or wear. If any issues are identified, items are swiftly repaired and then returned to Scottish Fire and Rescue Service – all within seven days.
MSA Bristol has two in-house service centres, in Bristol and London, and is in the process of setting up a third in Livingston, Scotland. The servicing of Scottish Fire and Rescue Service’s PPE is currently taking place in Bristol, but this will move to Scotland later in the year when its new service centre goes live.
Scottish Fire and Rescue Service’s PPE was procured through the UK Collaborative PPE Contract, and supplied by MSA Bristol. Each item of PPE therefore has a unique barcode, which enables MSA Bristol and Scottish Fire and Rescue Service to effectively track its service history.
Edward Shepherd, MSA Bristol’s Service Operations Director, said, “We are delighted that the Scottish Fire and Rescue Service has put its trust in us to clean and maintain its PPE. As manufacturers of their PPE, we know it inside out and can ensure it remains clean and always fit for purpose. The cleaning and maintenance of PPE is a top priority for the fire industry, with the vast majority of UK fire and rescue services now taking up professional managed services provision as part of their PPE contracts. In recent years, MSA Bristol has seen a significant increase in take up of Fully Managed Services packages in the UK, partly due to convenience and competitive pricing, but also partly due to health concerns. Our new service centre in Livingston will enable us to handle more items of PPE and improve our resilience.”
Roddy Mackinnon, Equipment Manager at Scottish Fire and Rescue, said, “As the largest fire and rescue service in the UK, it is essential that all of our firefighters have the right PPE and equipment to continue to serve the local communities of Scotland and are adequately protected while doing this. Regular cleaning, decontamination and repair is recognised by the service and industry as the best way to ensure firefighters’ PPE remains fit for purpose. We have been using MSA Bristol’s managed services since March 2021 and have been very impressed with the level of service and quick turnaround times.”