Simple location service uses proven technology

The service is based on proven technology that has, to date, helped find thousands of lost and vulnerable people in mountainous areas. The service brings a variety of enhancements to serve clients who have a duty of care to the public or their customers in urban, roadside or rural environments.

The service is a simple method for locating people and only requires a smartphone, with no prior setup. There is no app to download, no end-user training to convey and no pre-arranged systems to deploy. It work with cold enquiries and equally well with the party seeking help or even bystanders who are reporting an incident.

The service works globally and provides country-specific information like the Ordnance Survey grid reference, the closest matching postcode and the nearest road-point, or junction so you can help guide a lost individual to a known location or to expedite recovery efforts. It works seamlessly in noisy environments (roadside, windy, outside clubs/bars) and with low mobile signal. It works well if the user has poor spoken English, or with foreign phones on roaming. is a service designed, engineered and operated by DataCymru Ltd. It always requires the consent of the end user and the company has a variety of techniques to help ensure the end-user can trust the request that they receive to share the location.

After a final report is produced – which describes the activity and result of a search – data that has been gathered during the session is removed from the database to help uphold the data protection values of the client and end-users.

The service sits on DataCymru Ltd’s globally-diverse secure IT platform to ensure a high availability of the service, but it can also be deployed within the client’s own IT infrastructure and can integrate with other operations tools.

DataCymru Ltd is a technology and software services company based in North Wales working across the UK to deliver innovative solutions in a variety of sectors. The company director, Dr Rob Shepherd has been involved in UK mountain rescue for a number of years.

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