Technology Regulator levies hefty fine on BT after 999 outageCatherine Levin23 July 2024 Ofcom has fined BT £17.5m for being ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer, where over a ten hour period it failed to connect over 12,000 999 callers to the emergency services.
News Ofcom launches investigation into 999 failure28 June 2023 The regulator has confirmed that it is investigating BT following a UK-wide disruption to emergency call services on 25 June.
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