Work without fear

Ambulance staff are facing a sharp rise in violent attacks – including verbal threats, physical assaults and even weapons. Adam Hopper from AACE explains how better data, national collaboration and culture change are helping ambulance trusts push back.

New figures from London Ambulance Service reveal paramedics and call handlers in the capital experienced violence or abuse a staggering 2,159 times last year (in the year to April 2024).

Ambulance staff are reporting higher numbers of violent incidents against them than ever before but talking to Adam Hopper from the Association of Ambulance Chief Executives at The Emergency Services Show to understand what is happening, he reveals a more complex data picture and shares why the Working Without Fear campaign is so important.