New toolkit aims to improve how ambulance staff are supported after major incidents

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What happens after a major incident can shape how ambulance staff carry that experience for years to come. Lanna Deamer speaks to Sasha Johnston about a new toolkit, now adopted through AACE, that aims to make support more consistent and embedded in practice. Read more via Emergency Services Times

Shining a spotlight on police dispatchers

Responsible for managing resources and ensuring incidents are responded to quickly and safely, police dispatch operators play a critical role in coordinating the response to the most serious incidents. Here we shine a spotlight on dispatch operators working for Greater Manchester Police. Read more via Emergency Services Times

Why volunteers remain vital to water safety and emergency response

Caitlin Barr speaks to Unsung Hero Antony Coia about his wide ranging volunteering work, including in drowning prevention and in his local first responder group. Read more via Emergency Services Times

London firefighters take on marathon to raise funds for charities

Around 20 firefighters from London Fire Brigade took to the streets for the London Marathon on Sunday, raising money for a range of causes while completing the 26.2-mile course. Read more via Emergency Services Times

Police forces are embracing transparency, other emergency services should follow

When emergency services step back from the conversation, social media doesn’t wait to fill the space. The new Policing and Media Charter sets out a more open approach, writes Dee Cowburn, arguing it could help rebuild trust and improve how information flows in fast-moving incidents. Read more via Emergency Services Times