New dementia-friendly ambulances introduced in Yorkshire

Yorkshire Ambulance Service has introduced new vehicles for both 999 and non-emergency Patient Transport Service (PTS) with features to improve the experience of patients with dementia.

The improvements to the vehicles will create a calmer environment for someone who is living with dementia, and help to put them at ease.

“The printed blinds make the passenger area seem less clinical, and they give a point of focus and conversation for someone who is living with dementia and may be distressed in this environment. The new contrasting on the seats, floor and steps of the vehicles also makes the edges more easily identifiable for patients. These simple additions to our vehicles will have a positive impact on patient experience.”

Lesley Butterworth, Head of Nursing and Patient Experience at Yorkshire Ambulance Service

The service has already put 13 of these vehicles on the road to respond to 999 calls and anticipates having another 91 delivered before the end of March. As well as the emergency ambulance, the service has commissioned 60 PTS vehicles which will also have the same features.

To read similar articles, check out our Frontline channel.