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Home > Technology > Panasonic selected for ambulance technology refresh across England and Wales
Technology ESS202416 August 2024

Panasonic selected for ambulance technology refresh across England and Wales

16 August 2024Updated:19 August 2024No Comments2 Mins Read
ESS2024Photo credit: Panasonic Group
Photo credit: Panasonic Group

As part of the nationwide Ambulance Radio Programme (ARP), Ambulance Service Trusts across England and Wales are undergoing a significant technology refresh to increase efficiency and enhance patient safety.

Panasonic TOUGHBOOK is working with technology partners Centerprise, Terrafix, and Telent to provide its latest rugged mobile devices to all rapid response and dual crewed ambulances.

The ARP will enable all 12 NHS Ambulance Service Trusts, serving 50 million people, to seamlessly coordinate with updated control room solutions to improve the efficiency and delivery of its service. The ARP delivers crucial technology solutions across the UK, such as patient transportation applications, to ensure effective communications between Ambulance Service Trusts, the NHS and other frontline emergency responders.

“We’re seeing next-to-no failure in those Trusts that have completed installations. With fantastic reliability, usability, crystal-clear display, first-class connectivity and mapping capability, the new solutions have received great feedback from our frontline crew, enabling them to pinpoint incident location with far greater accuracy. Ultimately, the roll-out will lead to fewer vehicles off the road due to hardware failures, with reduced downtime and better patient safety.”

Stuart Murphy, Senior Programme Manager at the ARP.

As part of the ARP initiative, Panasonic and its partners is providing a standardised, yet flexible solution to be deployed nationally. With a variety of vehicles, models and dashboard designs, each deployment will be customised to meet individual Trusts’ needs. Using Panasonic TOUGHBOOK devices running on Windows enables additional functionalities and applications to be easily developed as these requirements change.

Panasonic TOUGHBOOK devices will enable ambulance crews to access the most up-to-date and detailed mapping of England and Wales’s rural and urban areas, through the National Mobilisation Application, developed by Terrafix. This software can be updated remotely, minimising ambulance downtime.

The initiative has already seen over 4,000 new installations of Panasonic TOUGHBOOK devices in ambulance service vehicles across England and Wales.

For more information, read the case study here.


The industry will once again be gathering at the NEC, Birmingham for The Emergency Services Show, co located with The Emergency Tech Show on 18-19 September, check out the full exhibitor list here. You can find Panasonic on Hall 5, stand C174.

Join us at the Tech Main Stage to hear why rolling out a new radio system to 3,500+ ambulances is not just a technology challenge. More information available here.

Ambulance Ambulance Radio Programme ARP Panasonic Technology
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