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Home > Frontline > Co-response partnership between Norfolk’s emergency services expanded
Frontline ESS202410 September 2024

Co-response partnership between Norfolk’s emergency services expanded

10 September 2024No Comments2 Mins Read
ESS2024Firefighters from Cromer, Sheringham and North Walsham stations. Photo credit: EEAST
Firefighters from Cromer, Sheringham and North Walsham stations. Photo credit: EEAST

A partnership between Norfolk’s ambulance and fire services which sees trained firefighters respond to medical emergencies is being expanded.

Three additional fire stations in Norfolk are now equipped to assist the East of England Ambulance Service NHS Trust (EEAST) in responding to life-threatening medical emergencies. There are now seven co-responding fire stations across rural Norfolk.

The latest to go live are Hunstanton, Heacham and Sandringham – with Aylsham due to go live soon. Having on-call firefighters at rural fire stations trained to respond to medical emergencies means that help can get to patients in need faster.

This year alone, Norfolk firefighters have been dispatched to 42 separate Category 1 incidents, which are the most serious emergencies such as cardiac arrests. In 45% of those incidents, the fire service were first on scene. Firefighters arrived on average 2 minutes 50 seconds before an ambulance in those incidents.

“It is great to see our co-response partnership with Norfolk Fire and Rescue Service expanding, with three additional fire stations coming on-board. This brings the total number of co-responder fire stations in Norfolk to seven, with the eighth station in Aylsham expected to go live shortly.

“Our collaboration with the fire service is all about getting medical help to people who need it as quickly as possible. We know there are lots of fire stations in rural towns and villages across Norfolk, so having properly trained on-call firefighters ready to help in a medical emergency is hugely beneficial to patients and communities.”

Tom Barker, EEAST’s Head of Collaborative Response.

EEAST have also recently donated 10 automated external defibrillators (AEDs) to Norfolk Fire & Rescue Service, which have been installed at rural fire stations across Norfolk. These can be accessed by members of the public in the event of a cardiac arrest, where every second counts and a defibrillator could save a life.

The latest fire stations to go live with co-responding join others in Sheringham, Cromer, North Walsham and Dereham.

To read similar articles, check out our Frontline channel.


The industry will once again be gathering at the NEC, Birmingham for The Emergency Services Show, co located with The Emergency Tech Show on 18-19 September, check out the full exhibitor list here and register for your free pass here.

East of England Ambulance Service NHS Trust will be exhibiting in Hall 5, Stand E240. More information can be found here.

AED Ambulance East of England Ambulance Service NHS Trust Fire Multi-agency working Norfolk Fire and Rescue Service
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