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Fire inspectors have given Humberside Fire and Rescue Service two Outstanding grades for its work in understanding risk and its approach to fire prevention.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) praised the service for its work on managing risk through data, with its investment in a data analysis team that is using machine learning to profile people at risk and has introduced an AI policy to support its work. Describing their approach to managing risk as “agile,” the report commends the way that the service is using data sources from external agencies to determine its risk-based inspection programme of non-domestic properties.
The report highlights fire prevention work that involves partnerships with falls prevention organisations to create an on-call falls response team. This work is not new, but the service has now evaluated the effectiveness of the work and in the last year alone attended nearly 1,000 people who have fallen and been able to share and extend their fire prevention work with those who are more vulnerable.
Chief Fire Officer Phil Shillito said that he was delighted with the results from the inspection, adding that it was testament to the commitment and dedication of his team.
“I have never been prouder to serve as Chief Fire Officer of our remarkable fire and rescue service. We will continue to embrace new ideas to strengthen the trust the community places in us and overcome any challenges to ensure people’s safety. While there is always room for improvement, we will build on this report’s outcomes to keep our communities safe.”
Chief Fire Officer Phil Shillito.
Alongside the two top grades, the service was graded as Good in eight other areas including responding to fires and for its protection work. Its culture and values achieved a lower grade with the inspectors saying that there is a “positive working culture throughout the service” and while there is some notable practice around staff wellbeing, its managers should be more visible and demonstrate service values through their behaviour.
Commenting on the report, HMI Michelle Skeer congratulated the service for its performance but said that it must improve in some areas to provide consistently good service. She cited a lack of confidence by staff in using the service feedback systems, adding that the inspectorate would keep in close contact to monitor progress.
Read the full report here – Effectiveness, efficiency and people 2023-25: Humberside Fire and Rescue Service.
