![](https://emergencyservicestimes.com/wp-content/uploads/2025/05/ESS-Button-resized.png")
Evam has launched a new AI-powered feature within its MDT software aimed at reducing manual workload for emergency service crews and control rooms.
The update, called Vehicle Services, automatically updates vehicle status using incident data, dispatch information and real-time location tracking. By removing the need for crews to manually change their status during incidents, the system is designed to provide a more accurate, real-time operational picture during high-pressure situations.
According to Evam, automating these updates gives both frontline teams and control rooms a more reliable overview of what resources are available, where vehicles are, and how incidents are progressing.
The feature can be configured to match individual organisational workflows and can be set up using predefined criteria such as distance to an incident or time spent on scene.
“Manual status handling is a small task that creates a disproportionately large operational risk when crews are under pressure. This AI capability removes that burden and ensures control rooms always have an accurate, real-time picture. It’s a key step toward safer, more data-driven emergency response operations.”
Alex Hedberg, CCO, Evam.
Evam’s platform is already used by emergency services across Europe to support mobilisation, navigation, data sharing and operational decision-making.
The new AI capability will be made available to UK emergency services as part of Evam’s next generation of operational support tools for first responders.
To read similar articles, check out our Products channel.
