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Norfolk Fire and Rescue Service has completed the rollout of 160 body-worn cameras across all 42 fire stations in the county, strengthening firefighter safety, operational oversight and post-incident learning.
The devices, supplied by public safety technology provider Axon, were introduced in December and are now being used during incidents, home safety visits and property inspections. Nearly 100 hours of footage from more than 500 video clips have already been recorded, providing early insight into how the technology can support frontline operations and training.
The cameras allow live streaming, real-time location tracking and two-way communication, giving control rooms and incident commanders greater visibility during complex incidents. This improves situational awareness and enables quicker, more informed decision-making when deploying resources.
Live footage also supports closer coordination with other emergency services, helping police, ambulance and fire teams share information more effectively and identify potential risks earlier in an incident. The service expects this to improve firefighter safety while supporting faster and more targeted responses.
Beyond live operations, recorded footage will be used to support learning, incident review and fire investigations, helping the service improve consistency, accountability and operational standards. The technology is also expected to strengthen transparency and public confidence in how incidents are managed.
Scott Norman, Deputy Chief Fire Officer at Norfolk Fire and Rescue Service, said the rollout reflects the service’s commitment to using technology to protect both the public and its workforce.
“We’re keen to utilise technology wherever we can to keep the people of Norfolk safe,” he said. “These body-worn cameras will support firefighters across all of our stations, helping with learning at incidents, providing evidence for fire investigations, and enhancing the safety of our staff.
“Our teams have already said they’re benefitting from the technology, so I’m sure this will be a major boost for how our service operates and for the communities we serve.”
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