Minister hails ‘indispensable’ ambulance volunteers | Can commercial innovation transform control rooms?

Welcome to your daily update from Emergency Services Times.

Don’t forget to bookmark this page and check back every day to stay abreast of the latest news in the emergency services sector.

Minister hails ‘indispensable’ ambulance volunteers as new report reveals life-saving impact

Ambulance volunteers have been praised for their “indispensable” contribution to emergency care, as new research highlights the vital role Community First Responders (CFRs) play in improving patient outcomes and strengthening NHS resilience. Read more via Emergency Services Times

Can commercial innovation transform control rooms?

NEC Software Solutions’ Ian Hillier explores why policing has been slower than other sectors to adopt cloud technologies and how a modular, cloud-first, and collaborative approach can deliver greater efficiency, security, and adaptability in future control room systems. Read more via Emergency Services Times

East of England 999 callers can now access live video CPR guidance

A pioneering new scheme is giving 999 callers across the East of England immediate access to specialist guidance during the critical minutes of a cardiac arrest. Read more via Emergency Services Times

Fire service celebrates 10 years of emergency volunteer support

Kent Fire and Rescue Service (KFRS) is celebrating 10 years of crucial support provided by its Volunteer Response Team (VRT), the only team of its kind in any UK fire and rescue service to attend emergencies alongside crews. Read more via Emergency Services Times

Hounds for Heroes opens applications to emergency services personnel

A charity dedicated to supporting members of the armed forces and emergency services is helping people regain independence through the partnership of highly trained assistance dogs. Read more via Emergency Services Times