ETS2025

The Emergency Services Network (ESN) will redefine how the UK’s emergency services communicate and serve the public. At The Emergency Tech Show this year, the ESN team discussed the programme’s progress, the challenges ahead, and the opportunities it presents for frontline personnel.

Reflecting on day one of The Emergency Services Show and The Emergency Tech Show, I am reminded about the importance of human interaction and why seeing people face to face to have stimulating and spontaneous conversations is at the heart of what we do, says Catherine Levin.

Lewisham and Greenwich NHS Trust has implemented Galerie, a new clinical photography application designed to improve access to medical imaging while maintaining patient data security and compliance. Julian Beeton and Sally Foskett, who both work in the content team at the Trust, explain the difference the Node4 technology has made.

West Yorkshire Fire & Rescue Service has embraced digital transformation to improve efficiency, accessibility and collaboration. Partnering with Phoenix, the service has integrated Microsoft Copilot and the Power Platform into its operations, streamlining administrative tasks and empowering staff with smarter ways of working.

In this article, Alex Hedberg from Evam explores why police dispatch processes have remained largely unchanged for over a decade, despite the availability of proven technology that could dramatically improve efficiency and response times.

Guy Farley of Dragon WiFi draws on his experience as a Coastguard volunteer and years of delivering connectivity in Wales’s most remote locations to explore how SARcom is providing emergency services with reliable, adaptable, and affordable communication solutions when it matters most.

Cyber resilience is now a frontline issue for police, fire and ambulance services. At The Emergency Tech Show, Rubrik will demonstrate how its zero trust data security platform helps emergency services recover fast from ransomware attacks while supporting policing’s national cyber strategy.

With rising demand, shrinking resources and the risks of legacy systems, UK control rooms face mounting pressure. Zetron, a global provider of command and control solutions, is responding with a new CAD platform shaped by direct input from police forces and operators.

London Ambulance Service has begun trialling Artificial Intelligence (AI) to support paramedics in treating more patients, marking a first for UK emergency services.

In the run-up to The Emergency Tech Show, Tanium shared with us how their real-time endpoint management is helping blue light organisations tackle complexity and risk head-on.